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Terms and Conditions

Last updated: 14/12/2025

These Terms and Conditions (“Terms”) govern your use of the website www.drwangremedies.com and the purchase of products from Dr Wang Remedies (“we”, “us”, “our”).

By accessing this website or placing an order, you agree to be bound by these Terms.

1. Eligibility to Use Our Website

You must be at least 18 years old or have permission from a parent or legal guardian to use this website and purchase our products.

2. Products and Information

We make every effort to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Information provided on this website is for general informational purposes only and should not replace professional medical advice.

3. Orders and Acceptance

  • All orders placed through our website are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • An order is only confirmed once payment has been successfully processed and you receive an order confirmation email.

4. Pricing and Payment

  • All prices are displayed in [AUD] unless otherwise stated.

  • Prices may change without notice.

  • Payment must be made in full at the time of purchase using our approved payment methods.

  • We do not store full payment card details.

5. Shipping and Delivery

  • We aim to dispatch orders within a reasonable timeframe, however delivery times are estimates only.

  • We are not responsible for delays caused by third-party couriers or events beyond our control.

  • Risk of loss passes to you once the order has been dispatched.

6. Returns, Refunds and Australian Consumer Law

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law (ACL).

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Refunds or returns for change of mind may be offered at our discretion and subject to any conditions communicated at the time of purchase.

7. Use of Our Website

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with the security or operation of the website

  • Copy, distribute, or exploit website content without permission

We reserve the right to suspend or terminate access if these Terms are breached.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is owned by or licensed to Dr Wang Remedies and is protected by intellectual property laws.

You may not reproduce or use any content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential losses

  • We do not guarantee uninterrupted or error-free access to the website

This clause does not limit rights that cannot be excluded under Australian Consumer Law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle your personal information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be effective once published on this page.

13. Governing Law

These Terms are governed by the laws of Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Dr Wang Remedies
Email: info@drwangremedies.com
Website: www.drwangremedies.com

15. MEDICAL DISCLAIMER

The information and products offered on this website are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The herbal remedies and traditional Chinese medicine products sold by Dr Wang Remedies are complementary health products and should not replace professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

If you are pregnant, nursing, taking medication, or have a medical condition, consult your healthcare provider before using our products.

Individual results may vary. The statements made regarding these products have not been evaluated by the Therapeutic Goods Administration (TGA).